Terms & Conditions
1. PAYMENT TERMS
The cost of goods ordered is payable under the following terms:
The price of goods ordered is payable in full to La Mare Wine Estate, from the moment the online order form has been completed, by one of the following methods:
- By credit card (secure online payment or by providing details of the account number, expiry date and card holder by telephone, fax or post.)
- By bank transfer – contact [email protected]
2. CONDITIONS OF SALE
These conditions apply to the sale of products in La Mare Wine Estate shop, over the internet and by telephone. These conditions are automatically made available to the buyer on the home page of La Mare Wine Estate web site.
The buyer should click on “Terms and Conditions” to check these before starting the order process
Proceeding with an order implies complete and unreserved acceptance of these Terms and Conditions. All other documents, such as prospectus and catalogues provided by the vendor are for reference purposes only and are not legally binding.
Our offers apply to both individual clients and professional retailers.
a. Cork failure
According to international practice, we cannot exchange corked bottles.
All our wines are stored under ideal conditions in our cellar and the Shop in St Helier.
3. THE QUOTATION
In the case of professional sales, a quotation is provisionally valid for a period of 30 days, starting from the date the document was created. This document should be returned by the client via fax, correctly filled in with full company details and with the words “read and approved” written above the signature of the client. Acceptance of the order in this way implies acceptance of our general terms and conditions of sale.
4. PREPARATION OF YOUR ORDER
All orders are subject to acceptance by us and we will confirm such acceptance to you by on-line electronic means (the “Confirmation”). We expressly reserve the right to refuse any order made by a customer with whom we have an ongoing dispute, or from anyone we suspect of making purchases on our site by fraudulent means.
Your order will be prepared once La Mare Wine Estate has cashed your payment and once all necessary information has been received in order to honour the contract.
The information required is as follows:
- Return of the signed quotation via fax as mentioned above
- Precise invoicing address, name of contact and telephone number
- Precise delivery address and telephone number of the recipient. These addresses and telephone numbers should be verified and kept up to date by the person who places the order.
- If applicable, any additional items accompanying the order (e.g. envelopes, cards, business cards…)
The order will not be prepared until all the above information has been received, including the relevant addresses and additional items. La Mare Wine Estate will not be liable for late delivery caused by missing information.
IF ALL OR PART OF THE DELIVERY ADDRESS IS INCORRECTLY GIVEN, OBLIGING LA MARE WINE ESTATE TO RETURN THE GOODS TO ITS PREMISES, THE CLIENT WILL BEAR THE COST OF RETURN.
La Mare Wine Estate will accept your order and will organise delivery as soon as payment has been received.
Except in the case of “force majeure”, delivery will be made to the client’s home or other given delivery address, within Jersey or overseas, between one and four weeks from the date of receipt of order and payment.
We take great care that our wines and food products travel in ideal conditions. However the merchandise will be travelling at your cost and your risk. Thus we advise you to verify the contents of the package at the point of delivery and to check the following details:
- The carrier’s delivery documents.
- The entire contents of the package delivered.
Should you be in any doubt regarding the contents of the package you must advise La Mare Wine Estate in writing by recorded delivery at the following address: St Mary, Jersey, Channels, JE3 3BA, within 3 days of receiving the package.
In the case of breakage or damage during the preparation or delivery of the order, La Mare Wine Estate will take steps to deliver a replacement, or reimburse the total amount of the order. Your account will be re-credited and the account of La Mare Wine Estate will be debited as a result.
6. PRICING POLICY
Prices are given in Sterling. Prices indicated in other currencies are simply for guidance. Your account will be debited in Sterling.
Prices given in product descriptions do not include transport costs.
THE PRICE GIVEN IN LA MARE WINE ESTATE ORDER CONFIRMATION IS THE FINAL PRICE, INCLUDING ALL TAXES AND VAT, IF RELEVANT. LA MARE WINE ESTATE RESERVES THE RIGHT TO MODIFY PRICES AT ANY TIME. ALL GOODS ARE INVOICED ACCORDING TO THE PRICE INDICATED AT THE TIME OF PURCHASE.
7. LATE PAYMENT
In the case of professional sales, according to article L 441-16 of the Code de Commerce, late payment penalties are applicable from the day after the due date indicated on the invoice. These penalties are calculated at one and a half times the current legal interest rate.
8. REFUNDS POLICY
IN ACCORDANCE WITH ARTICLE L.121-16 OF THE CODE DE LA CONSOMMATION, THE CLIENT HAS UP TO 7 WORKING DAYS FOLLOWING DELIVERY OF THE GOODS TO EXCHANGE THEM FOR GOODS OF THE EQUIVALENT VALUE OR REQUEST A REFUND. IN THIS CASE YOU MUST NOTIFY US OF YOUR WISH TO CANCEL IN WRITING (BY EMAIL, VIA OUR “CONTACT US” PAGE, BY FAX OR BY POST) AND YOU MUST RETURN THE GOODS TO US AT YOUR EXPENSE IN THEIR ORIGINAL WRAPPING, INTACT AND ACCOMPANIED BY ALL ACCESSORIES AND DOCUMENTATION WHICH WERE PART OF THE DELIVERY.
9. DURATION OF THE VALIDITY OF OFFERS
Our products are on sale until stocks run out. In the case of wine being ordered that is no longer in stock, La Mare Wine Estate may modify the order with the agreement of the client, for example offering the following vintage or an equivalent wine.
10. RIGHTS RESERVED
La Mare Wine Estate retains ownership of the merchandise until the day the sum due has been paid in full, conforming to the terms of law n°80 336 of the 1st May 1980, relating to owners’ rights. However, risk in the products will pass to you upon delivery.
11. SECURITY OF PERSONAL INFORMATION
In order to provide a service which responds to your needs, we need to have some of your personal details (surname, first name, address).
Mon Millésime may pass on to you offers from other companies or organisations, or inform you by telephone, post or email of our own offers. If you would rather not receive this information please advise us via “contact us”. In accordance with the French Information Systems and Liberty Law of 6th January 1978, you have the right to access and rectify the data recorded. You can also modify your information simply by contacting us via email or telephone.
When you buy on line, your bank details are neither stored nor visible on the internet. It is not possible to intercept the information you send.
12. GOVERNING LAW & JURISDICTION
Contractual information is presented primarily in the English language and products proposed conform to Jeresy legislation. If the case arises, it is up to the foreign client to verify with local authorities regarding their right to use the product he or she wishes to purchase ; La Mare Wine Estate will not be responsible if clients have not respected the laws of the country where the product is due to be delivered.
13. PROTECTION OF MINORS
In order to comply with article L.3342-1 of the Public Health Code, forbidding the sale of alcohol to minors under eighteen (18) years of age, the client must confirm that he or she is at least 18 at the time of ordering and opening an account with La Mare Wine Estate by ticking the relevant box on the order form.