Privacy & Cookies

Your Personal Privacy

Your privacy is very important to us, and we promise never to disclose any information or personal details to third parties unless it is part of providing a service to you - for example, arranging delivery or processing a refund.

When you make a purchase from our website, we collect certain information from you (address, e-mail address, credit card information and other personal details) which will all be kept on secure servers and will not be shared without your permission.

Your Financial Security and Privacy

All payments are taken by CityPay. They receive the information needed to verify and authorise your payment card and to process your order. These details are held securely by CityPay who are under strict obligation to keep your personal details private. Full details of CityPay's privacy policy is available at: http://citypay.com/#/company/privacypolicy.html

Communication and Marketing

If you sign up for our newsletter we may send you e-mails about our latest products, news and special offers. If you do not wish to continue to receive e-mails from us, you can unsubscribe at any time using the link contained in every e-newsletter.

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Voisins.com uses cookies to keep track of what you have in your basket, when you visit our site and how long you spend on Voisins.com. The information stored by these cookies can be seen only by the relevant people at Voisins and Google who do not share any personal information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
 

1. Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you while you navigate the website, and we will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.)  This will, however, have a negative impact upon the usability of many websites, including this one.

2. Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a)    administer the website;

(b)    improve your browsing experience by personalising the website;

(c)    enable your use of the services available on the website;

(d)    send to you goods purchased on the website, and supply to you services purchased on the website;

(e)    send statements and invoices to you, and collect payments from you;

(f)    send you general (non-marketing) commercial communications;

(g)    send you e-mail notifications which you have specifically requested;

(h)    send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by e-mail or similar technology. (You can inform us at any time if you no longer require marketing communications.);

(i)    provide third parties with statistical information about our users. This information will not be used to identify any individual user;

(j)    deal with enquiries and complaints made by or about you relating to the website;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


3. Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a)    to the extent that we are required to do so by law;

(b)    in connection with any legal proceedings or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

4.  International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Economic Area (EEA), information which you provide may be transferred to countries (including the United States, Japan, and other countries) which do not have data protection laws equivalent to those in force in the EEA.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, through the internet, around the world.

You expressly agree to such transfers of personal information.

5. Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password-protected and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

6. Policy amendments
We may update this privacy policy from time to time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

We may also notify you of changes to our privacy policy by e-mail.

7.  Your rights
You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee.

You may instruct us not to process your personal data for marketing purposes by e-mail  at any time.  (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal data for marketing purposes.)

8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. Contact
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All queries should unless otherwise stated be directed either by e-mail to [email protected] or by post to La Mare Vineyards Limited, St. Mary, Jersey JE3 3BA.